Privacy Policy

1. Information We Collect

Information You Provide

• Account information (email, username, password)
• Profile information (display name, bio, preferences)
• Payment information (processed securely through third-party providers)
• Content you upload (videos, photos, comments)
• Communications with us (support tickets, emails)

Information Collected Automatically

• IP address and device information
• Browser type and operating system
• Usage data (pages visited, videos watched, interactions)
• Cookies and similar tracking technologies
• Location data (country/region level only)

2. How We Use Your Information

We use collected information to:

• Provide and maintain our Service
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Personalize your experience and provide recommendations
• Monitor and analyze usage and trends
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in these circumstances:

• Service Providers: With trusted third parties who assist in operating our Service
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition
• With Consent: When you explicitly agree to sharing
• Aggregated Data: Non-identifiable statistical data for analysis

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Limited access to personal information
• Secure payment processing through PCI-compliant providers

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request limited processing of your information

To exercise these rights, contact us at support@reelporn.ai

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

You can control cookies through your browser settings and our cookie preference center.

7. Third-Party Services

Our Service may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Third-party services we use include:

• Payment processors (Stripe, PayPal)
• Analytics providers (Google Analytics)
• Content delivery networks (CloudFlare)
• Communication tools (email services)

8. Children's Privacy

Our Service is strictly for adults 18 years and older. We do not knowingly collect information from anyone under 18. If we discover we have collected information from a minor, we will delete it immediately.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we will provide additional notice (such as email notification or a prominent notice on our Service).

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: